Frequently asked question and product queries

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Frequently Asked Questions

Flava Grocery product and service related information

Discover more about our service, product queries and order relating information for Flava online supermarket.


What products do you stock?

Here at Flava we stock a full range of grocery products that you would normally find at your local store or supermarket

When do orders get delivered?

All orders are delivered between Monday - Friday (Excluding Weekends/ Bank Holidays).

How do I cancel my Flava Benefits Subscription?

Simply log into your Flava account, in the footer of the website simply click the link named 'Cancelling Flava Benefits'. You'll then be redirected to the cancellation page, simply click the button named 'Cancel My Flava Benefits Subscription'. Once this is clicked your Flava Benefits subscription will be cancelled.

Is there a minimum spend?

Here at Flava we do require our customers to make a minimum spend of £60 before an order can be placed.

How do I cancel my order?

Simply reach out to customerservices@flava.co.uk referencing your order No. and we'll happily assist you in this matter, alternatively you can use our quick online contact form here

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